Policies, Terms and Conditions
PAYMENT AND REFUND POLICY
Payment Policy
At time of booking, you will receive an invoice with an option date for the preferred stateroom number. To guarantee the preferred stateroom number a 25% deposit or full payment is required on or before this option date. When the option expires the stateroom number will be released back into inventory.
Full payment is required 90 days before voyage departure date. Travel Insurance plan may be available for purchase any time before final payment is made.
Payment may be made with personal check, wire transfer, or credit card.
Please be aware that some credit card issuing banks impose a “Foreign Transaction Fee” on credit card transactions processed outside of the U.S. even if the transaction is denominated in U.S. Dollars. This “Foreign Transaction Fee” is an arbitrary fee imposed by the credit card issuing banks which accrues solely to their benefit. SeaDream Yacht Club derives absolutely no benefit, monetary or otherwise, from the assessment of these fees.
Cancellation and Refund Policy
Cancellation requests must be made by telephone or in writing to SeaDream Yacht Club Limited. If the request is received more than 120 days prior to sailing, all amounts already paid will be refunded minus US $200 per booking administration fee. Guests who cancel within 120 days prior to sailing for any reason, including medical reasons, will be subject to the following cancellation fees:
Cancellation requests received following number of days before sailing:
120 - 91 days = 25% of full fare
90 - 61 days = 50% of full fare
60 - 31 days = 75% of full fare
30 days or less = 100% of full fare
Nonappearance/no written notice = 100% of full fare
Voluntary termination by the guest of a cruise in progress will result in no refund.
TERMS & CONDITIONS
LAND ADVENTURE BOOKING POLICY
WEBSITE PRIVACY POLICY
Testimonials
We've had a lovely time. My husband's request for his 70th birthday was to be on SeaDream in the Caribbean, and we've really enjoyed it. SeaDream is by far, the best cruise line in the Caribbean. Catherine B.Great Britain
Exceeded my expectations. Outstanding food and exceptional service from a top notch crew that truly cares about their guests! Mr & Mrs WrightPA
The best vacation we have ever been on. The combination of relaxed atmosphere and impeccable service was perfect. Mr & Mrs PedersonConnecticut
The pedicures my husband and I had on deck as we sailed out of Civitavecchia to begin the voyage were fantastic Mrs. Betsy B.Maine
You are organizing great trips and you have excellent service. I think I will use your services more in future. Albert R.Illinois
We have done other small ships in the past, but you guys take it to a higher level. We were very happy with everything, Ship, Captain, Crew, Cuisine, just outstanding and made us feel like family! Mr. & Mrs. HartNew Mexico